eGovernment Strategy

 

Capital Software understands what a powerful communication link the Internet can be between citizens and government.  That is why Capital is assisting every customer with successfully integrating the Internet into their operations.  Capital has implemented two initiatives that improve citizen access, maximize staff resources and is affordable for every level of government.

 

1) As part of each customer's annual support and maintenance, Capital bundles an automated account search and pay ready website into each application.  Capital has demonstrated these websites eliminate 4 Weeks worth of phone calls.  That frees up a tremendous amount of time.

 

2) Capital is offering several web based services with a low entry investment which allows agencies to get started quickly and automate records and information that is currently not accessible to the public.  The benefit of these applications is that the public now has access to government information at convenient times.  This is a customer service improvement.

Sample Applications  
Property Tax Search and Pay       
Utility Billing Search and Pay       
License and Tax Collection       
Court and Citation Fees  
Citizen Request / Service Order       
Cemetery Management       
   
Processing Credit Cards and eChecks - Capital offers an integrated online payment strategy that gives the customer maximum flexibility.  The online system enables the agency to offer the convenience of online payments with zero liability or risk.  This solution is affordable and can integrate with Capital's Point of Sale equipment so the agency can offer one integrated CC and echeck processor.  Contact Capital to learn more.